- How to track my order?
- Visit “My Orders“-Find the order-Click “Track Order”
- How do I know whether my order has been shipped?
- To check whether your order has been shipped, you can go to Visit “My Orders” , Find the order, and check the order status.
- How do I report a seller or product?
- You can submit a complaint via:
- 1. The Product Details page.
- 2. Reports
- I forgot the password, how to reset password?
- Check if keyboard’s “Caps Lock” light is on as your password is case sensitive
- Ensure you don’t enter blank spaces before and after your password
- if you forget your
Pingopassword please click on your reset password.
- Return an item for a refund?
If your item arrives damaged, doesn’t match the listing description, or is the wrong item, you can return it for a refund. If you’ve changed your mind and want to return it, you can ask the seller if they’ll accept a return.
- didn’t receive your item, request refund?
If you didn’t receive your item within 60 Days , you have 30 days to open refund request. Open refund request
*After 90 days you can’t request refund.